Athens, 19.04.2019

Dear customer,

We would like to inform you that the current loyalty program «TRAINOSE REWARDS» will cease to exist in its current form on the 19th of April 2019.

No new loyalty points will be added to your account after the 19th of April 2019. The loyalty points you have already collected, will be available for redemption until May 31st, 2019. On June 1st, 2019, any remaining loyalty points will be automatically credited to your account, in form of one or more travel vouchers. These travel vouchers will remain valid until the 31st of May of 2020 (one year) and can be used for ticket purchase.  Specifically, on 1/6/2019, coupons of 50 € or less will be issued consecutively to cover the balance remaining in your account.

We would like to thank all members of the TRAINOSE REWARDS PROGRAM for your participation and invite you to stay tuned for a new program coming soon.



Customer Service Centre (every day 08:00 - 20:00)

213 012 1010

ETR Train Contact Line daily 08:00 - 20:00

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