Passenger services

TRAINOSE strives to upgrade the quality of its services, as well as to plan and provide new options to the passengers, in order to enhance their travel experience. To this end, we:

  • Have created our friends club, offering exclusive access to discount offers and other privileges, soon to be announced
  • Upgrade our services on board, by renovating our canteens and by improving the mobile telephony signal
  • Offer the possibility of transporting our passengers’ vehicles between Athens and Thessaloniki.
  • Utilise modern technologies to provide quick and updated information to our passengers in the Train Stations.



Customer Service Centre (every day 06:30 - 22:00)

213 0 121 121

Customer Feedback Mondays - Fridays 08:00 - 13:00

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